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FAQ

What are your business hours?

Normal business hours are 8:00 AM to 18:00 PM China Bejing Time. Other time please send email,we will reply in 24 hours .


How do you handle international shipments?

We ship internationally on a regular basis.

Pricing: For large shipments, we can quote CIF or FOB destination according to exchange rate,RMB Change USD.

Terms: Payments must be made in US funds in advance unless other arrangements have been agreed upon. The buyer is responsible for all brokerage fees, taxes,and duties. We can accept payment by Western Union, T/T and L/C.


Mission Statement

Khuer understands the need to effectively implement and continuously improve our products and services.

We continues to focus on its customers' needs and requirements in order to provide satisfaction in the use of our products to achieve your business goals.


Sample Policy

We provide samples free for your testing and inspection and you need pay the courier.


What is your standard of checking finished products?

We check quality of end products according to China National Standard, equivalent ISO9001:2000, and our own standard.


Can I get a special product that I don't see listed on your website?

Yes, many items are available as a special order. Generally, these special orders would be subject to a minimum order of $500 US dollars.

Contact us with your special requirements.


I have a sample of product I need but I don't know how to describe it, can you help me?

Yes, send us the sample and we will contact you with the results of our examination.